Saturday, July 24, 2010

DiSC Communication Training

DiSC Dimensions of Behavior model describes behavioral patterns in terms of four tendencies:

All people have four tendencies but in differing intensities. The relationship of the four tendencies to each other creates a profile pattern which can lead to information about a person’s potential behavioral responses.

Our office was given this evaluation and then during the workshop, we reviewed results and learned how to better communicate with each other. Because the environment was work, many of us thought the conclusions might be skewed depending on our work status, position, and experiences. I felt that these hit my nail right on the head, though. One of the creepiest but interesting things about this personality profile is that your name is used in the results. It won’t say “person” or “participant” but instead says “April has a tendency to…..” and it makes the results very personal; both the good and the bad results. Here are some of the highlights:

Motivated by:

Providing needed support to others through products or services

Having clearly defined areas of responsibility and authority

A harmonious, informal, friendly work environment

Being “right”

Environments where loyalty is rewarded with job security and where she can perform to her own standards

Demotivating factors:

There is chronic hostility with co-workers

She is repeatedly unable to perform at a level that meets her standards

She has insufficient control over resources, time and other people’s actions necessary to create a quality outcome

Support from bosses and/or co-workers is lacking

Behavioral strengths:

Accepting of other people’s ideas

Willing to extend herself to meet other people’s needs

Good at calming people who are upset

Analyzes situations or problems, weighing the pros and cons

Systematic in her approach to situations or activities

Tactful and diplomatic in her interactions with others

Uses subtle or indirect approaches to resolving conflict

Behavior in Conflict Situations:

May become more quiet and reserved

May become defensive

May attempt to calm agitated people

May withhold information

May attempt to overpower others with facts and logic

May use indirect aggression and/or passive resistance

Seeks to find solutions that are acceptable to everyone

Pretty interesting overall. Some of my co-workers love the workshop while others felt misrepresented. It was pretty funny to see who in our office (we have three organizations in one office area) got along and who were completely different but worked together well.

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